Dirk+Horbach

I have recently joined [|BT (Germany) GmbH & Co. KG], which is part of [|British Telecom]'s international operations as a "Senior Account Manager".

Headquartered in Munich, it was founded in 1995 as Viag Interkom as a joint venture between BT and the German public utility company VIAG.

Since 2000 it has been 100% owned by BT. 1,500 employees out of more than 100,000 of BT's worldwide workforce are employed in Germany.

BT is not only the oldest telecommunications company in the world, it was founded in 1846, but also one of the industry leaders with an annual turnover of more than £20 billion in 2006.

As a "Senior Account Manager" I am responsible for business customers, mainly large corporations with multi national operations, in North Rhine Westphalia. My job involves acquiring of new customers as well as taking care of existing ones. Furthermore I do have to create account development plans and use management information systems such as Siebel or Salesforce.com to monitor success. In complex, international projects I have to involve, coordinate and lead virtual international teams.

My focus among the full range of ICT products is on Managed Network Solutions, IPT and Unified Communication Solutions. What I like most is the variety of different contact persons that I have, ranging from IT-Managers and procurement departments to C-level/senior management.

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